Accessing Zendesk

This document will help you navigate the process of setting up a Zendesk account.

1. Go here and click on ‘Create Profile’.

2. Enter your Email and click 'Continue' and choose a password

3. Once you create the profile, you will be directed to an ‘Email Verification Required' page. Go to your email and click on the 'Confirm My Account' link within the email. Once you click this, you will be notified that your email was verified and you will then return to the previous page to continue setting up your profile.

4. Once your email is verified, you will click ‘Let’s Go'.

5. You will now want to select your country from the drop down and click the check box to agree to ‘Allegion's Privacy Statement and Terms of Use’. Then click ‘Let’s Go'.

6. This next page is optional. If you would like to provide more information about yourself, click ‘Continue’. If not, click ‘Skip’.

7. You will now have to fill out your contact information - all fields on this page are required. Once completed, click ‘Continue’.

8. Last Step will be to fill in your Company Name and Job Junction. Once done, click ‘Finish’.

9. Once your profile is created and you are ready to submit a ticket, follow these steps.