Submitting Zendesk Tickets

This document will help you navigate the process of submitting a support request to our team. Follow

these simple steps to ensure your request is properly submitted and tracked.

1. To access the Support Portal, click here

2. Locate the "Sign In" button at the top right corner of the page and enter your login credentials to access your account

3. Once signed in, you will see a dropdown menu where you can select the product you want to submit an issue for. Choose the appropriate product related to your request.

4. After selecting the product, choose the type of request you are submitting. This helps us categorize and prioritize your request efficiently.

5. Complete the request form by filling out all the relevant fields with your information related to the request. Be as detailed as possible to help us assist you better.

6. Once all fields are filled out, click the "Submit" button at the bottom of the page to send your request to our support team.

7. To track your submitted requests, click on your name in the top right corner of the page and select "Requests" from the dropdown menu. Here, you can view the status of all your requests.

*If you don't have an account, request one here 

Additional Tips

• Ensure that all information provided is accurate and complete to avoid any delays in

processing your request.

• Attach any necessary files or documentation that may help us resolve your issue faster.